Customer service

If you want to ask a question or exchange ideas with us, buy French-made products or show us your own creations, here is our number : +33 7 56 80 33 90. Give us a call !

You can also reach us at this email address : lebazarfrançais@gmail.com

You just placed an order on Le Bazar français?

As soon as you get your confirmation email, you order will be processed and shipped within 2-3 business days, and delivery will take 3-4 business days.

We offer three domestic and two worldwide shipping options :

#Colissimo
France and worldwide. No signature required upon delivery. Delivery takes 2-3 business days for orders placed before 5pm, and 3-4 business days for orders placed after 5pm.

#Colissimo Point Relais
You can choose to pick up your package at our carrier's local facility near your home or workplace. Delivery takes 4-6 business days.

#DHL
Express delivery (48 to 72 hours outside exceptional periods), France and worldwide.

#Bike messenger
For the inner city area of Paris – €12 fixed rate, free for orders above €100. Le Bazar français will call you to set up a delivery time at your convenience.

Returns
How to return or exchange a product :

The item you ordered does not fit, or does not meet your expectations?
You can return it easily, at no cost in mainland France except for furniture and decoration items. Contact us at lebazarfrançais@gmail.com to obtain the return label.

Inside the EU, you can initiate a return or exchange within 14 days upon reception of your goods.

Please note that to be eligible for an exchange or refund, your items must imperatively be returned in perfect condition, without any trace of use, with their original labels, in their original packaging. Items must be shipped in a secure box with padding.

Upon reception, if all these requirements have been met, we will exchange or refund your item(s)